This is a little embarrassing but something has gone wrong. We were not able to create your trace.
Exact traces of high resolution files with lots of elements may run out of time, watch for an email with a link.
Some file types should be converted to PNG and re-submitted
Files should be RGB, not CMYK
If you have tried these things send us an email and someone will take a look at it.
We can ALWAYS create your file in Illustrator starting at $4.99.
Send us a message, we’d love to help, sometimes we’re just as surprised as you are!
We are constantly striving to improve CutContour.com
You should still receive an email about your trace. If you respond to it hopefully customer service can sort out what’s wrong. Feel tree to reach out to us at email@cutcontour.com
